Help Center

School owners

Guides for running the school

Setup, staff permissions, payments, refunds, reports, and the settings that apply to every student. Every page here stays in the Help Center.

School owner reviewing reports at a desk

Tutorials for school owners

Getting started

Set up your school on DriversEdPro

Create your school, add programs and prices, invite staff, and get ready for your first enrollment.

8 min

Getting started

Enroll a student

Add a student online or at the front desk, attach a parent, and put them in a class.

5 min

Scheduling

Set instructor availability

Publish the hours, locations, and vehicles each instructor works with so booking runs itself.

6 min

Scheduling

How students book and cancel drives

What students see when they book behind the wheel lessons, and what happens on a cancellation.

5 min

Payments

Take a card payment

Charge a card at the desk, send a payment link, or let a guest pay without an account.

5 min

Payments

Payment plans and balance locks

Set up installments, automatic reminders, and the optional lock that pauses booking on unpaid balances.

7 min

Families

Parent accounts and the mobile app

Link a parent to a student with a parent code and show them progress, schedules, and balances.

4 min

Classroom

Makeup classes and retakes

Handle a missed class or failed test with the makeup windows and retake limits you set.

5 min

Automations

Automated reminders and messages

Set up the texts and emails that send themselves: lesson reminders, balance notices, and open slot alerts.

6 min

Classroom

Create custom tests and quizzes

Build question banks, set passing scores and retakes, and let grading run itself.

6 min

Scheduling

GPS drive records

Turn on GPS logging for behind the wheel lessons and export hour proof for the state.

4 min

Payments

Issue a refund

Refund a card charge, reverse a cash entry, and keep the student balance accurate.

5 min

Payments

Guest payments by link

Let a grandparent, employer, or caseworker pay without creating an account.

4 min

Account

Reset your password or unlock a login

Get back into the student, parent, instructor, or school admin account.

3 min

Account

Staff roles and who can edit what

Control what owners, instructors, and assistants can see on a student record, including payments and refunds.

6 min

Scheduling

Add vehicles and pickup locations

Put cars, trucks, and motorcycles on the calendar so a vehicle cannot be booked twice.

5 min

Scheduling

Waitlists and open slot alerts

When a student cancels, the waitlist gets a text and the first to book gets the hour.

4 min

Scheduling

Log a completed drive

Instructors record hours, skills covered, day or night, and GPS from the app after a lesson.

4 min

Classroom

Run a live online class

Teach with your slides, student cameras, pop quizzes, and the AI attention monitor.

7 min

Classroom

AI attention monitoring in class

How looking away, leaving the tab, and phone detection pause seat time and log warnings.

5 min

Classroom

Self paced courses with verified seat time

Students move through your curriculum on their own schedule. Leaving the tab pauses the lesson.

6 min

Classroom

Create and assign learning center sets

Build flash cards, matching games, and practice tests from your curriculum and assign them by program.

6 min

Records

Certificates when a student finishes

How completion certificates generate themselves once hours, tests, and drives are done.

3 min

Records

Export hour logs and state reports

Download attendance, drive hours, and completion data in the shape your state asks for.

4 min

Payments

Pay a student balance

Parents and students pay from the portal, the app, or a payment link, including guest pay.

3 min

Scheduling

No-show and late cancel fees

How cancellation windows, no-shows, and automatic fines apply on a drive.

4 min

Records

Track day and night driving hours

Day hours, night hours, and required totals live on the student driving record.

3 min

Automations

Message a student or parent

Send a message from the student record. School-wide reminders still send themselves.

3 min

Records

Drop or transfer a student

Move a student between programs or close a record without losing the hour history.

5 min

Payments

Connect Stripe or QuickBooks

Turn on card checkout with Stripe, QuickBooks, or keep pay-at-school as a cash option.

6 min

Scheduling

Why a student cannot book a drive

Balance locks, missing hours, cancel windows, and held-lesson limits that block booking.

4 min

Families

Parent code not working

Find the right code, use the parent account, and link to the correct student.

3 min