Guides for the parent portal, progress, and paying

How students book and cancel drives

Students use My drives, pick instructor, date, and time, then Schedule Drive. Cancel from Manage Drive.

5 min

Parent portal and Parent Access Code

Parents enter a 10-digit code. They do not create an email password account.

4 min

Guest payments by link

Charge a guest or send a payment link from Office drives. The payer does not need an account.

4 min

Reset your password or unlock a login

Use Forgot password with the account email. Parents use a Parent Access Code, not a password.

3 min

When a drive slot opens after a cancel

A cancel puts the time back on the calendar. Other students book it from My drives. There is no waitlist.

4 min

Self paced courses with verified seat time

Students open Start class, work through course content, and keep the camera on if the school requires it.

6 min

Study in the Study center

Students open Study center for flashcards, match game, quizzes, and DOL practice tests.

4 min

Take a permit practice test

Start Practice test in Study center. Practice scores are for studying.

3 min

Certificates when a student finishes

When the student is eligible, open the Certificate tab on their profile.

3 min

Install the DriversEdPro mobile app

Download DriversEdPro, then sign in as student, instructor, or parent with the matching login.

3 min

Book your behind the wheel lesson

Open My drives, then Schedule Drive. Choose instructor, date, and time. No pickup step.

4 min

Pay a student balance

Students use Payments → Make a payment. Parents pay tuition and fines in Pay & fines without creating an account.

3 min

See hours, drives, and grades as a parent

Parent portal is read-only: Drives, hours, attendance, exams, Pay & fines, and Study.

3 min

No-show and late cancel fees

Cancel at least 24 hours ahead to avoid the drive cancellation fine. Staff mark no-shows.

4 min

Track day and night driving hours

Day and night totals live on Driving Hours. They come from completed drives, not a manual toggle.

3 min

Why a student cannot book a drive

Student scheduling, permit, payment plan percent, unpaid fines, one drive per day, curriculum order, or no slots.

4 min

Parent code not working

Use Parent portal and the current 10-digit Parent Access Code. Do not sign in as the student.

3 min