Parents
Guides for linking, progress, and paying
Parent codes, the app, seeing hours and grades, paying a balance, and guest payment links for family members. Every page here stays in the Help Center.
Tutorials for parents
How students book and cancel drives
What students see when they book behind the wheel lessons, and what happens on a cancellation.
5 min
FamiliesParent accounts and the mobile app
Link a parent to a student with a parent code and show them progress, schedules, and balances.
4 min
PaymentsGuest payments by link
Let a grandparent, employer, or caseworker pay without creating an account.
4 min
AccountReset your password or unlock a login
Get back into the student, parent, instructor, or school admin account.
3 min
SchedulingWaitlists and open slot alerts
When a student cancels, the waitlist gets a text and the first to book gets the hour.
4 min
ClassroomSelf paced courses with verified seat time
Students move through your curriculum on their own schedule. Leaving the tab pauses the lesson.
6 min
ClassroomStudy with flash cards, matching, and practice tests
How students use the learning center between classes from the web or the app.
4 min
ClassroomTake a permit practice test
Run a practice test, see explanations, and find which topics need another pass.
3 min
RecordsCertificates when a student finishes
How completion certificates generate themselves once hours, tests, and drives are done.
3 min
AccountInstall the DriversEdPro mobile app
Get the iOS or Android app for students, parents, and instructors.
3 min
SchedulingBook your behind the wheel lesson
Students pick an open slot, confirm pickup, and get a reminder automatically.
4 min
PaymentsPay a student balance
Parents and students pay from the portal, the app, or a payment link, including guest pay.
3 min
FamiliesSee hours, drives, and grades as a parent
What parents can view: progress, schedule, warnings, and balance. What they cannot edit.
3 min
SchedulingNo-show and late cancel fees
How cancellation windows, no-shows, and automatic fines apply on a drive.
4 min
RecordsTrack day and night driving hours
Day hours, night hours, and required totals live on the student driving record.
3 min
SchedulingWhy a student cannot book a drive
Balance locks, missing hours, cancel windows, and held-lesson limits that block booking.
4 min
FamiliesParent code not working
Find the right code, use the parent account, and link to the correct student.
3 min
