Product · Messaging & automations
Drive reminders, open-slot texts, balance notices, and school announcements go out automatically from your school's own phone number. Staff can text and call from the same number, and every message lands on the student record. Watch it work below.
Trigger
Lesson tomorrow at 3:00 PM
Your rule
Remind students 24 hours before every drive · SMS
Dominguez Driving School
(509) 873 - 2600 · your school's number
Sent automatically · logged on the student record
How it works
You don't build flows or connect a texting tool. The events are already in the platform. You just set the rules once.
A drive gets booked, a student cancels, an installment comes due, a class is about to start, a quiz is failed. Every one of these is a trigger the platform already watches for. You never wire anything up.
You choose the timing, the channel, and the audience for each automation: remind 24 hours before drives, text the waitlist the moment a slot opens, send balance notices three days before due. Turn any rule off with one switch.
Texts and calls come from your school's own phone number, a local number families recognize and save. Not a random short code, not a shared pool number that changes every week.
Every text, email, call, and announcement is logged on the student record with a timestamp. When a parent says “nobody told us,” you can see exactly what was sent, when, and to which phone.
The automations
These are the calls and texts your front desk makes today. The platform makes them instead, on time, every time, logged.
Students and parents get reminded before every lesson on the schedule you set: 24 hours, 2 hours, or both. No-shows drop because nobody forgets.
A cancellation texts the waitlist instantly. First student to book gets the hour, and the calendar refills itself.
Payment reminders with a secure pay-by-link go out before the due date, not after. Families pay from the text.
Missed a class or failed a quiz? The student gets their makeup options automatically, following your policy.
Snow day, schedule change, or new program. One message reaches every enrolled family by text and email, with delivery logged per household.
Automations handle the routine. Staff can still message any student or parent directly from the same school number, on the same thread.
When a student finishes hours, tests, and drives, families get the good news automatically. No manual follow-up from the office.
Messaging rules
Every automation obeys school-level rules: timing, channel, audience, and opt-outs. Families get the messages that matter and nothing else.
Timing
Each automation runs on your clock: remind 24h before drives, notice balances 3 days early, or both.
Channel
SMS, email, or both per automation. Urgent things text; receipts and summaries can email.
Audience
Student, parent, or both, per program. Teen programs usually copy parents; adult programs usually don't.
Quiet by default
Automations only fire on real events. No marketing blasts, no digest spam families learn to ignore.
One-step opt-out
Reply STOP handling and per-family preferences are handled for you, keeping your number compliant.
Off switch
Any automation can be disabled school-wide with one toggle. Your school, your rules.
Your own phone number
Your school provisions its own local number right from Administration. Every automated text, staff message, and phone call uses it, so families save one contact, answer when it rings, and never see an instructor's personal cell.
Phone system · Administration
Your school number
(509) 873 - 2600
Carrier registration approved · SMS + voice active
Outbound · Torres family · 4m 12s
Coach Priya · 2:15 PM
Inbound · new enrollment question
Front desk · 12:48 PM
Voicemail · calls after hours roll to the office inbox
Automatic
A normal Tuesday
A school with 180 students, one office assistant, and zero phone tag.
Every family with a lesson tomorrow gets the time, instructor, and pickup spot.
A cancellation texted 6 waitlisted students. Rebooked in 3 minutes.
Front desk confirmed a makeup; Coach Priya called a parent. Both logged.
Installments due Friday, each with a pay link. 4 paid before dinner.
Reminders and waitlist texts do the work your front desk used to chase.
Questions
What schools ask before switching their texting and calling over.
Drive and class reminders, open-slot waitlist texts, balance and installment notices with pay links, makeup and retake notices, and certificate-ready messages. Each automation has its own timing, channel, and audience settings, and any of them can be switched off.
Yes. Your school provisions its own local phone number from the Administration area. All automated texts, staff messages, and calls use that number, so families recognize and save it.
Yes. Instructors and office staff can call students and parents from the school number with a built-in dialpad. Personal cell numbers stay private, and every call is logged with duration and outcome on the student record.
Per automation: you set the timing (how far before an event), the channel (SMS, email, or both), and the audience (student, parent, or both, configurable per program). Owners can disable any automation school-wide with one toggle.
Yes. Carrier registration (A2P 10DLC) is guided from the dashboard, STOP/opt-out replies are honored automatically, and delivery is logged per family so you always know what went out.
Yes. School-wide announcements reach every enrolled family, one program, or one class by text and email in one step. Delivery is logged per family, and snow-day style cancellations can trigger your makeup policy automatically.
No. Automations only fire on real events tied to their student: a booked drive, a due installment, an open slot they asked to hear about. There are no marketing blasts, and every family can opt out of texts.
The school number and usage are billed to the school transparently alongside your DriversEdPro plan. You can see phone billing status in Administration and release the number at any time.
Want the details? Read the automations guide in the Help Center.
We'll set up a school number and your first automations live on the demo call.
